In February 2015, the City of Fresno approved a five-year water rate plan following a robust community involvement and Proposition 218 process to raise awareness about the need for the rate increase and the benefits of ensuring a long-term sustainable water supply and system for Fresnans. That conversation and analysis resulted in the approved five-year rates that, in 2019, will remain lower than the average 2015 water rates in comparable California cities.
With Fresno’s five-year water rate plan, water charges will remain lower than the average 2015 water rates in comparable California cities.
For questions about the rates, how charges will be prorated, or other billing customer questions, please call the City of Fresno Utilities Billing and Collection at 559.621.6888.
Water Charges are One Portion of Utility Bill
The charge for water service is one part of the overall bill for utility services. Under the newly-adopted water rates, the water service portion of the bill will increase by approximately 30% for the average water customer. With the “Year 1” rate increase effective March 30th, the average water customer bill will increase by $3.25 per month.
Controlling Monthly Bills
All ratepayers will be able to control their monthly bill by carefully managing water usage and taking advantage of water conservation recommendations and services. In fact, the new rate plan allocates approximately 64 percent of the cost of providing water service to the “consumption charge” (the charge per hundred cubic feet) for water usage. This means users have more control over their monthly water bill based on how much water they use.
To speak with a water conservation representative or to schedule a FREE site-visit to learn more about conservation measures, please contact the City’s Water Division at 559-621-5300. Additional Water Conservation Services are listed below:
- Water-wise landscape consultation
- Irrigation efficiency audit
- Help setting irrigation controllers
- Interior/exterior water leak surveys
- Water meter use information
- Public outreach and education
- Enforcement of Fresno City Water regulations
- Water Conservation Hotline: 559-621-5480 or
online reporting form: Reporting